General FAQs

This is the general FAQs section description.

What are your contact details?

You have our website address, www.idealglassandglazing.co.uk and our telephone number 0208 763 8222.  We do not advertise our email address as we simply receive so much spam, we prefer you use our contact form where possible please.  Should you wish to send our sales team an email please call our office to request it.  You […]

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What areas do you cover?

We cover South London, Surrey, Sussex, and Kent.  That is not to say we do not cover any other areas, we simply advertise in these exact areas.  We have travelled as far as Edinburgh in Scotland for a project, it all depends on the job and its budget.  Should you wish to use our services […]

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Where are you based?

We are based in Coulsdon of Croydon, Surrey, within Unit 1 of The Redlands Business Centre, CR5 2HT.  We are a 15-minute drive from the Junction of where the M25 meets the M23.  We have a large carpark at the front of our building with ample spaces for customers vehicles.  We are at the front […]

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What are your opening times?

Our Sales office and workshop is open Monday to Friday, 7.30am to 4.30pm.   Our Accounts and admin teams are available Monday to Friday, 9.30-3.30pmOur Operations team are available via our office by appointment only.  Appointments are flexible and can be arranged at a time to suit you.  The slots we offer are between Monday to […]

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What products and services do you offer?

We are a bespoke glass and mirror company providing a supply and install service to both local businesses and private domestic customers.  We specialise in six core products: – Glass Balustrade’s and Juliet Balconies  Made to measure glass shower screens and enclosures Bespoke glass doors and screens  Unique roof lights and units  Kitchen and bathroom […]

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Why should I choose Ideal Glass and Glazing Limited for my project?

We like to think of ourselves as a creative and decorative glass company providing a niche service of niche products.  We pride ourselves on customer service and our Trustpilot score is proof of that at an average of 4.8 Stars. We care about the safety and aesthetic result of every piece we produce, and we […]

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Do you accept returns?

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What payment methods do you accept?

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